LOST.FM?

I've been using Last.fm for a fair while now, and like the overall concept, but in recent weeks, things have degraded so much that I am seriously considering not renewing my support when my subscription comes to an end. The charts come in later and later in the week, the overall charts are more and more shaky, and the attitude of the 'staff' is very much 'wait until we can come up with something, in the meantime, stop hassling us', which is a bit poor... I understand constant moaning on the forum doesn't help, but it would be nice to see the whole thing working fine once in a while. Shame really.